Boats trips l Fishing l Scuba Diving l Snorkeling l Swimming
Max: 30 people
(0 ) Rating
Cancelation and Refund
Tourzable.com do not offer any programs or activities directly.
We only over a tours program, reservation and payment process.
All programs and activities presented on our website are supervised and under the responsibility of the tour operators accredited by the Saudi Ministry of Tourism.
Your purchase does not automatically guarantee a reservation. Your purchase will be confirmed via email within three business days.
The cancellation fee policy will take effect once you submit your reservation. If your purchase cannot be confirmed for any reason, we will fully refund your purchase without any additional charges. We recommend each customer read and review the cancelation policy.
Upon booking your tour or activity and after receiving confirmation, you will be issued an e-ticket detailing the local operator's name and contact information. If you require finding assistance a specific tour, please contact us for more information.
We recommend each customer read and review the cancellation policy and consider purchasing a Travel Insurance policy.
Refundable and Non Refundable policy:
Some tours may require a minimum number of travelers to operate. The affected traveler who purchase the tour will be fully refunded or may choose a similar tour product as a substitute.
Please note that the product substitute chosen by the traveler may be more expensive than the original tour and therefore may be subject to an additional cost.
Any additional refunds based on extenuating circumstances will depend on the individual tour operator.
Air fare is completely non-refundable and non-changeable for tours when airfare is included in the final price.
All hotel and tour schedules are arranged ahead of time. Any person failing to appear on the day of departure will not be refunded.
No refund will be given for any portions of the tour unused by the traveler after tour departure of regardless of circumstances.
Hotel extensions and Instant Confirmation products (admission tickets, city passes, etc.) cannot be exchanged or refunded once confirmed.
No refund can be made if the amount is not canceled before the specified time. (Cancellation policy)
No refund can be made if a tourist program is booked with the phrase (the amount is not refundable).
The Cancellation Policies listed below apply to all reservations unless the tour booked has specific rates or fees listed under "Special Notes." Please carefully review the "Special Notes" of your tour prior to booking.
Cancelation made 7 days prior of the tour start date: No refund.
Cancelation made between 8 - 15 days prior the tour start date, you can refund 50% from the total purchase amount.
Cancelation made between 16 - 24 days prior the tour start date, you can refund 75% from the total purchase amount.
More than 25 days applicable prior tour start date, full refund.
Definition of the tour start date:
Tourzable.com allows you to cancel the reservation feature, and due to the tour start time difference (morning tour and evening tour), the global system will be applied to calculate the beginning and end of the day, as the end of the day was determined by the hour (23:59). Therefore, program day starts at twelve o'clock in the morning. Time difference will be taken into consideration
How to Cancel a Reservation
We will process the cancellation / refund request within one to seven business days. We will not acknowledge any oral request, by phone or email. Without submitting a cancellation request via your account with us on the site and reaching us, we will not guarantee that the cancellation process has been processed or recognized. This method is only for individual clients who are booked directly with (Tourzable.com). For refunds processed, any associated fee will be deducted from the overall refund amount. All cancellations must be made directly with (Tourzable.com) not with Tour providers.
Any changes made to a reservation after successfully submitting the order online and 7 days before the tour departs for single day and 24 days before the tour departs for multi day tours will be subject to a minimum SR50.00 Amendment Fee (per change). Reservations will be confirmed within one to two business days. The following constitute as an amendment to a tour:
• Changing departure date
• Changing pick up time or location
• Changing tour
• Changing guest name
• Changing itinerary
• Removing / replacing a guest
•Adding / replacing a guest
• The SR50.00 amendment fee is a minimum tour change fee. If you request multiple changes and / or request the adjustments at the last minute, additional fees may apply (in addition to the SR50.00 amendment fee). Paying the SR50.00 amendment fee does not guarantee a change can or will be made.